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Conversations with global thought-leaders on the future of globalization and localization. An initiative brought to you by International Achievers Group. Share. Learn. Network. Humanize. Grow. Top Voices: The Global Insights Exchange is a unique globinar initiative designed to amplify the untold stories, challenges, and future aspirations of global decision-makers whose work impacts or intersects with the localization and globalization industry. Our innovative globinar concept bridges the gap between global buyers (clients) and Localization Service Providers, sparking insightful discussions that inspire, enlighten, and inform. The mission for ”Top Voices” remains steadfast: to create a dynamic platform for global players and influencers to share their experiences, humanize perceptions and drive thought leadership within localization and globalization communities. Through engaging conversations, centred around humanizing personal narratives, industry challenges, and future outlooks, our globinar offers unparalleled value to its attendees.
Episodes
Thursday Nov 06, 2025
Thursday Nov 06, 2025
AI, Community Interpreting, and the Future of Canada’s Language Industry
In this episode, Peter Madahian, General Manager at Exacta and President of the Canadian Language Industry Association (CLIA), joins hosts Paula McGrath and Bruno Herrmann to explore how Canada’s language sector is evolving in an era of AI, austerity, and global change.
Peter shares his unexpected journey from studying psychology and working in mental-health interpreting to leading one of Canada’s most respected community-interpreting firms and representing nearly 100 language companies nationwide.
Building Canada’s Language Landscape
Peter offers an inside look at the Canadian Language Industry Association, its role in promoting ethics, quality, and linguistic diversity, and how community interpreting supports healthcare, immigration, and legal systems across more than 160 language pairs including newcomer and Indigenous languages.
AI, Policy, and Market Shifts
Discover how AI is reshaping translation and interpreting, from operational efficiencies and data analytics to government-built translation engines. Peter explains how Canada’s federal budget cuts and tariff changes are transforming both public and private-sector demand for language services.
From Vendor to Value Partner
The conversation dives into how language service providers can move up the value chain, transitioning from low-margin, per-word pricing to trusted partnerships that add measurable business value. Peter, Paula, and Bruno also debate the notion of “educating the client,” and why collaboration, not lecturing, is key to building lasting trust.
Future Outlook
From Canada’s new AI ethics standards to emerging opportunities in language data, defence, and technology, Peter shares why smaller, agile LSPs can still thrive if they invest in people, training, and partnerships at home and abroad.
This episode is essential listening for anyone interested in AI in translation, community interpreting, or the future of language services in Canada and beyond.
An initiative brought to you by International Achievers Group
https://internationalachieversgroup.com
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